Ben Franklin Alum Tray-Pak Featured in Microsoft Partner Case StudyPosted January 25, 2013 in Client & Alumni News
Tray-Pak Corp., a leading thermoformer of innovative and quality packaging solutions, has announced the publication of a case study detailing the company’s successful implementation of a new Customer Relationship Management (CRM) software program. With the consultation of Intellitec Solutions, a leading Microsoft Dynamics Partner of Wilmington, DE, Tray-Pak was able to effectively customize and integrate a new CRM solution into their business to more efficiently support customer needs and track sales activities.
Since implementing the robust system six months ago, Tray-Pak has experienced improvements to real-time sales reporting, responsiveness to sales leads, and cross-departmental communications. Read more.